AYAN InfoTech is looking for Pega CDH - Business Analyst to join an exciting project based in Sydney. The role offers you the opportunity to contribute towards an extremely well structured and mature environment, working on sophisticated enhancement projects.
Role: Pega CDH - Business Analyst
Location: Sydney
Contract Duration: 3 months with high possible extensions
Experience: 5+ Years
Core Skills & Capabilities required:
- Work within a Customer Lifecycle Management (CLM) squad to understand the business issues and translate the business requirements for campaign activities into technical requirements for Pega CDH and our marketing tools.
- Drive cross-functional collaboration across Product, Finance, Marketing, Operations, Legal and Technology to gather and prioritise requirements and ensure alignment.
- Guide and educate business stakeholders on the capabilities of Pega CDH and our in-house marketing platforms
- Help stakeholders determine the potential value associated with Next Best action using Pega CDH features including scenario planner, action performance tracker etc.
- Document technical requirements in Pega 1:1 Operations Manager
- Coordinate with Technical teams to ensure seamless execution of marketing activities across development, testing and deployment.
- A highly technical, hands-on, motivated, and collaborative individual with exceptional communication skills and proven experience working with diverse teams to deliver business outcomes.
- Strong problem-solving skills, with an ability to understand business requirements and translate into technical requirements for Pega CDH & marketing tools
- Proven experience and understanding of marketing and customer engagement strategies
- Knowledge and experience working with large data sets or SQL
Preferred Skills:
- Excellent verbal and written communication skills, with the ability to effectively convey complex concepts to both technical and non-technical stakeholders.
- Previous experience with Pega CDH platform and Pega 1:1 Operations Manager is a plus.
Contact: 61-(02) 7207 6926 for more details.
Please note we will be able to contact only shortlisted candidates for this role. We thank you in advance for your interest.
