AYAN InfoTech is looking for Project Manager (Delivery Assurance) to join an exciting project based in Sydney. The role offers you the opportunity to contribute towards an extremely well structured and mature environment, working on sophisticated enhancement projects.
Role: Project Manager (Delivery Assurance)
Location: Sydney
Contract Duration: 6 months with high possible extensions
Experience: 7+ Years
Job Description: Project Manager & Delivery Assurance
The purpose of the role is to ensure excellent customer service delivery of all technology solutions and products to clients, through effective project management, service metrics tracking, budget management, issue resolution, optimal resource allocation, and maintenance of a skilled team of all delivery resources for the client
Responsibilities:
- Oversee and manage service delivery by meeting all contractual/ SLA commitments
- Contribute to revenue and profitable growth by ensuring the agreed revenue targets are met and by identifying opportunities in the form of new and/or adjacent work in the assigned account
- Develop, manage and leverage relationships in account to build customer centricity
- Drive Delivery Transformation through automation and innovation focus
- Create and drive automation charter and related initiatives within account client (wherever applicable)
- Drive deployment of automation led solutions and service improvements to deliver value added services to the clients
- Build focus on and drive deployment of next generation hyper automation initiatives in coordination with Holmes team to enhance productivity, quality and speed of delivery
- Lead, develop and drive new ways of working (EOT, Digital, Agile etc.) and its capabilities within the account to improve quality, delivery speed and productivity parameters
- Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client
- Team Management & Stakeholder Interactions.
Contact: 61-(02) 7207 6926 for more details.
Please note we will be able to contact only shortlisted candidates for this role. We thank you in advance for your interest.
